8/7/2023 0 Comments Ebay negative feedback removalIf an eBay Money Back Guarantee case or appeal request has been closed in your favour, we will remove all feedback and defects. If we find a buyer has violated the Abusive Buyer Policy, we will remove any negative or neutral feedback posted, defects, and open cases from your service metrics. Often sellers resolve an issue raised due to negative feedback through excellent customer service, which allows buyers to change their. The Report a Buyer button, found in the returns flow and in the Resolutions Centre, allowing sellers to report abusive buyers. In events such as severe weather or disruptions to item arrival times, we will automatically adjust your late delivery rate and remove negative feedback and relevant defects. These seller protections specifically apply to business sellers.
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